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How to change my two-factor authentication device?

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To update your two-factor authentication (2FA) device for Bankera, follow these steps:

  1. Download the Bankera app on your new device.
  2. Grant the necessary permissions for the app to send notifications.
  3. Log in to your Bankera account on the new device.
  4. Create a passcode for secure access.
  5. Navigate to the Profile section located in the bottom navigation menu.
  6. Select Two-factor authentication from the options.
  7. Enable the toggle button for Bankera app on this device.

Once these steps are completed, your new device will be set up for 2FA.

Important: If you no longer have access to your old device or phone number, please reach out to our support team for assistance or check out the following article: How to change my account information?

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