How to enable two-factor authentication?

Two-factor authentication (2FA) is a critical security feature designed to protect your account and sensitive information. At Bankera, 2FA is always enabled to ensure the safety of users' accounts. This article explains how 2FA works and how you can use it effectively.

How Two-Factor Authentication Works?

Two-factor authentication adds an extra layer of security by requiring two forms of verification:

• In-App Authorization: You will receive a passcode through the Bankera app. Enter this code to confirm your activity.
• SMS Code: A code will be sent to your registered mobile device. Use this code to verify your actions.

When 2FA is Required?

Two-factor authentication is needed in the following scenarios:

• Logging into your Bankera account.
• Making payments or performing sensitive transactions.

Tips for Using 2FA Effectively

1. Ensure your Bankera app is updated to the latest version to avoid any compatibility issues.
2. Keep your mobile device secure and accessible, as it is required for receiving SMS codes or app passcodes.
3. If you experience issues with receiving codes, check your mobile network connection or contact our support team for assistance via LiveChat or at support@bankera.com.

Additional Information

Two-factor authentication is mandatory and cannot be disabled for your account's security. Always ensure that your registered mobile number and app credentials are up to date to avoid disruptions in accessing your account.

By following these steps and best practices, you can ensure your account remains secure and protected from unauthorized access.