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How to change my account information?

If you need to update your Bankera account information, such as your email address or phone number, you can follow these steps to ensure a smooth process:

  1. Contact Live Support: Use the LiveChat feature available on our website to connect with a live support agent. They will assist you with updating your account details securely.
  2. Send an Email: Write an email to our support team at support@bankera.com. Make sure to include a clear description of the information you want to update.
  3. Use Internet Banking: Log in to your Bankera Internet banking account. Navigate to the messaging section and submit a request to update your account information.

Tips for a Successful Update:

  • Ensure that the email address or contact information you provide is accurate and accessible.
  • Be prepared to verify your identity to comply with security protocols.
  • Allow some time for the support team to process your request and make the necessary changes.

If you encounter any issues during the process, don't hesitate to reach out to the support team for further assistance.

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